All prices are subject to VAT
Carriage is charged at cost.
Bespoke garments are strictly non-returnable.
A Bespoke Garment is:
- Any garment manufactured to order.
- Any non-standard size item.
- Garments that have been altered to order.
- Any garment that has been embroidered or personalised in any way.
Outsized stock garments are subject to a manufacturer's surcharge.
Non-bespoke garments that are returned must be unworn, in pristine condition with the garment labels attached and in their original packaging. When garments are returned to manufacturers there is normally a re-stocking charge which will be passed on to the customer.
Our Returns Policy also applies to sample garments and sizing sets.
Sample garments are charged at the point of despatch and are credited when returned within 14 days. It is the customer's responsibilty to return samples at their own expense.
Claims for non-delivery or allocation short-falls must be received within 24 hours of the date.
Replacement orders will be delivered within 3 working weeks or sooner depending on stock availability.
Trading Terms.
For new accounts the initial invoice is Pro-forma and thereafter payment is strictly 14 days from date of invoice unless by agreement.
For bulk orders we request a deposit as order confirmation with the balance due on completion.
For customers who do not have an account payment at point of order is appreciated.
